SHIPPING AND DELIVERY

Shipping:

SHANGA BODY ART ships worldwide.

 

Shipping costs Italy:  € 12

Shipping costs in Europe (zone 1): € 20

Shipping costs in Europe (zone 2): € 30

Shipping costs extra EEC countries (zone 1): € 50 + CUSTOM DOCUMENTS

Shipping costs extra EEC countries (zone 2): € 70 + CUSTOM DOCUMENTS

 

STANDARD SHIPPING

Shipping of items only available upon request. Shipping times and shipping costs are displayed on the order confirmation.

SPEDIZIONE EXPRESS

Shipping of items available in stock. Shipping times (5 – 7 working days) and shipping costs are displayed on the order confirmation.

 

If the courier does not find anyone at the address indicated for the shipment:

The courier will leave a notice that informs the recipient of the first, second and third attempt at delivery.

This shipping document, which is called “notice of delivery”, contains key information such as the shipment number and the contact details of the closest courier office. The courier makes three delivery attempts for each shipment. In the event that even on the third attempt the recipient is unavailable, the shipment will be kept in storage at the headquarters of the referral courier in the area, for an indicated period of time.

In this case, please contact the courier’s office as soon as possible to collect the shipment.

Conditions:

  1. The type of shipment, the shipping route and the carrier are termed at our discretion, the customer may decide to give dispatch mandate to a different courier to collect the goods on their behalf, except in the case in which there has been an explicit agreement in this regard between the parties.
  2. All delivery times stated are non-binding. Any delays in delivery are promptly communicated to the customer by e-mail. If the ordered item is no longer available, the amounts already paid on goods will be returned without delay.
  3. Delivery: the customer is required to verify that the package is intact, not damaged or wet. Only after such verification shall the Customer accept the delivery, after which no objection may be made in terms of the external characteristics of what was delivered, in relation to the order placed. In this case, however, any possible disputes must be immediately raised with the carrier. In the absence of such, the product is considered delivered correctly.
  4. Case of force majeure: Shanga Gioielli S.r.l. assumes no responsibility for inefficiencies attributable to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevent, in all or in part, the fulfillment of the sales agreement within the agreed time. SHANGA BODY ART di Picchi Stefano will not be liable to any party for damages, losses and costs incurred as a result of the failure to fulfill the sales agreement for the reasons listed above.

For more information contact us via email at: info@shangagioielli.com

Right to Withdrawal

SHANGA BODY ART is particularly attentive to the needs and expectations of its customers.

We hope that you are always satisfied with the purchases made on www.shangagioielli.com .

Unfortunately, working exclusively to order and with customisable jewelry, we do not accept returns, with the exception of incorrect or defective items.

Shipping address:

SHANGA BODY ART di Picchi Stefano

Via Martiri Fantini n.17

Zip code 48015 Cervia – Ravenna (RA)

For further information, please contact us at: info@shangagioielli.com